Hiring a service should be easy. Here's what you can expect when you hire us.
SCHEDULING
Scheduling with Call Charlie! is easy. Just one simple phone call hires a seasoned professional who will care for your home like you deserve. You can schedule today by clicking Book Us. Unless special arrangements are made in advance, you should be home during the scheduled appointment. If you prefer an estimate, in most cases we can provide a general price estimate over the phone, or come by and check out the work.
THE ARRIVAL
Call Charlie! arrives at the scheduled appointment time with a variety of tools and supplies. You will be assigned a technician skilled in the work to be done. Your technician will be wearing a Call Charlie! uniform and show a photo ID. If the work is not pre-assessed, your handyman will review the job with you to confirm the length of time needed and the price to complete the job and then start working on your project.
THE WORK
We’re happy to work with whatever materials you supply – paint that you want to be used, kitchen tile or light bulbs that you have purchased. Alternatively, Call Charlie! can bring the materials and supplies for you for an additional mark-up. If you are buying the materials they will need to be present before the job starts. When you hire Call Charlie!, you and your property are protected. Call Charlie! technicians are fully insured for accidental damage and workers’ compensation. If one of our handymen is injured while performing work in your home or business, you are free of liability
PAYMENT FOR WORK COMPLETED
Most often, services are billed at an hourly rate or a pre-agreed fixed price. Payment is expected at the completion of work unless other arrangements have been made with our office. Our work is backed by our Workmanship Guarantee: After we leave your home, if you find a problem with the workmanship performed, simply call the office and we will return to address the problem.